Terms of service
These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website and/or placing an order, you agree to be bound by these Terms.
- Introduction: Eloisa the Label ("we," "us," "our") provides this website as a service to our customers. Please read these terms carefully before using our website or purchasing any products. If you do not agree to these terms, please do not use our website.
- Intellectual Property: All content on this website, including text, graphics, logos, images, and designs, is the property of Eloisa the Label and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use or reproduction of any content is strictly prohibited.
- User Obligations: By using our website, you agree to use it only for lawful purposes. You are prohibited from misrepresenting your identity or affiliation with any person or entity. Using the website to engage in any fraudulent activity. Attempting to gain unauthorized access to any portion of the website.
- Product Information: We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that product descriptions or other content is error-free. Product colors may vary slightly due to different display settings.
- Orders and Payments: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders at our discretion. Payment must be made at the time of purchase. Prices are subject to change without notice, and taxes and shipping fees may apply.
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Shipping & Delivery: We offer domestic shipping. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by external factors such as weather, carrier issues, or customs processing.
Shipping Rates + Processing Time + Delivery Time:
Express: $30.00 + 24 Hours + Up to 2 Days
Standard: $10.00 + Up to 2 Days + 3 - 4 Days
Free Shipping: Spend $150.00 + Up to 2 Days + 3 - 4 Days - Returns & Exchanges: Please refer to our Return & Exchange Policy for details on how to initiate a return or exchange. We do not offer refunds except in the case of lost services or undelivered items.
- Privacy Policy: Your personal information is collected and used by our privacy policy, which is available on our website.
- Limitation of Liability: Eloisa the Label is not liable for any damages arising from the use of this website or the purchase of products. We are not responsible for typographical errors, inaccuracies, or omissions in product descriptions or other content.
- Governing Law: These terms are governed by the laws of NY, USA. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of your NY, USA.
- Changes to Terms: We reserve the right to update or modify these Terms at any time without prior notice. The most current version of the Terms will be posted on our website and will apply to your use of the website from the date of posting.
- Contact Information: For any questions or concerns, please contact us at contact@eloisalabel.com
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